January 2010 February 2010 March 2010   Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 NIMS ICS 300 2 NIMS ICS 300 PART III: Effectively Managing the Hearing Process TEL_2556: REPORTING SENTINEL EVENTS AMD METHOD OF RCA TEL_2557: MASTERING THE 2009 INPATIENT REHAB RULE 3 NIMS ICS 300 4 TEL_2558:PREPARING FOR THE 4 VULNERABILITES IN THE JC SURVEY 5 6 7 8 9 DO NOT USE PART IV: HOT TOPICS: What To Expect in 2010 RETAIL MATH FOR YOUR HOSPITAL GIFT SHOP 10 Part 1 or 2: Overview and Surgery Changes 11 BUILDING CUSTOMER LOYALTY:W/SIGNIFICANT FOCUS ON OUTCOMES 12 13 14 15 16 17 Part 2 of 2: E&M, RADIOLOGY, PATH/LAB AND MEDICINE CHANGES RAC Evaluation & Management 18 HITECH: INVESTIGATION OF BREACH OF UNSECURED PHI MS Healthcare Executives Annual Meeting NIMS ICS 400 19 MS Healthcare Executives Annual Meeting NIMS ICS 400 20 21 22 23 24 HOW TO READ PERFORMANCE REPORTS & CRAFT A DEPT'L DASHBOARD 25 HI-TECH Summit 26 HI-TECH Summit 27 28

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